Testimonials

"Designs by Lisa of Elk River has been doing business with ICBits for many years. Michelle set up our beautiful website and spent a lot of time teaching me how to use it. Over the years she has always happily answered my questions when I forget how to do something.

One of her best qualities is the fact that she actually answers her phone! I can count on one hand the times that I've gotten voicemail. This is unheard of at this day and age and is much appreciated. She's always willing to help and quickly resolves any problems so we can keep our website up and running. 

Thanks Michelle for many years of success, you're one in a million!"

"ICBits, Michelle, created my website and has capably managed it for over a decade.  She has done two complete revisions as technology and viewer preferences have changed. My website gets five to six hundred views per day and is key to my business.  Michelle has kept my website working beautifully. She is my tech wizard. Whenever an issue has arisen, Michelle has always been there for me.

She addresses any concerns I have with knowledge, talent, and personal caring. She understands the world of websites and the broader universe of social media. She has connected me to and helped me with Facebook, Instagram, Twitter, Pinterest, Mailchimp and Youtube. ICBits has been an essential partner for my work. I would highly recommend ICBits, Michelle, for your work too."

"In sharing her expertise, Michelle guides with confident assurance so that I have the ability to maintain and grow our website.

Personally and professionally, Michelle is a star! And you can quote me on that!"

"ICBITS is great and Michelle Jwanouskos is fantastic. She is so helpful and always responds quickly whenever I have questions. She finds the best option for your business and comes up with creative solutions to accomplish your needs.

I have used ICBITS for years now and they are second to none!"

"Michelle created a fun, reliable & functional website for my start-up business many years ago & she has continued to implement creative solutions as my business needs changed.

Michelle is extremely responsive & helpful when I need her expertise. She understands the importance of the website for my business.

I love the 'self-administration' capability that ICBits offers so that I can make website content changes on my own. This allows me to easily get the right information to my customers instantly & provides the flexibility needed to manage business changes."

A note from ICBits:
From its opening in 2012 to late 2022 when Good Times Park was sold, ICBits had the great pleasure to work with Bonnie. She was a fantastic business person who built a first of its kind indoor in MN. So unique, we witnessed others copy her idea...and I mean that 'literally'. About six years in, she found a park had opened in Maple Grove that not only had similar amenities, but they pretty much copied her website and plagerized her content (that was something!) But as is common when a business is sold, the new owners chose to have a new website built in a canned, third-party system through someone they knew.

While it was sad to see Bonnie and GTP go, it was wonderful working with Bonnie from the start and we wish her all the best in her retirement!

"Michelle Jwanouskos has been wonderful to work with! She has always taken the time to help us as our company has grown and our needs have changed. She goes the extra mile to help make any transitions as smooth and pain-free as possible."

Message from ICBits:
The transition Hanna refers to is when BJ Baas hired a new marketing company who choose to rebuild their website.  Since the new developer was not as knowlegeable with the domain side of things, ICBits helped them through the process. In addition, since they didn't offer email services, ICBits continues to provide email services to them.

"I have worked with Michelle and ICBITS since before their company was formed and have used their services in the development of several websites for various businesses. This company without a doubt will forever have my business based on their loyalty, attention to detail beyond the scope of my requests and above all, professional integrity that is rare in this industry."

A little backstory:
Tracy was one of ICBit's first customers back in 2004.  She had worked with Michelle and Judy prior to ICBits, during our banking years. When ICBits opened, she reached out to us to develop a new website for Vichy Shower, a subsidiary of Spa Central where she was working at the time. Over the years, she hired ICBits to build several websites for various businesses she was involved in, which included My Green Queen 420, which was her last venture. She retired in 2021 and we wish her all the best!

"We didn't know what to expect when we decided to create a website. ICBits was wonderful. They were always available & willing to help, they were friendly & knowledgeable, and made sure to explain things in ways we understood.

We were so happy with our website that we had them create our clinic brochure as well. We couldn't be happier with the way both of them turned out. Even today, over a year and a half later I know I can count on them to help us whenever we need it!"

Message from ICBits:
Carver Lake Vet Clinic was our first client with ICBits for over 15 years until the practice was sold. During that time, Julie referred ICBits to Minnesota National Guard Youth Camp who's been with ICBits since 2011. 

"I have worked with Michelle for nearly twenty years. She has built four or more websites for my companies in that time. One of those websites was extremely large and complex and she had to write much of the software required to run it. But, it came in right on budget and far exceeded my expectations in every way. The simple fact that she has had my business for the last twenty years and knowing that I would not go anywhere else should be all you need to know to trust her with whatever it is you need."

Another note from Charlie:

During a support call, Charlie asked for advice regarding a marketing strategy he was pondering. We discussed it and I shared my thoughts. He later emailed this:

"I can’t remember the last time we got such great advice. I have switched our strategy completely over to your idea. You always say that you are not a strategic marketing company. I think you should reconsider that."

You are wonderful to work with – 

• Professional
• deliver what you say you will, when you will
• great advice
• high quality
• smart
• easy to work with
• clearly an expert in your area
• great value - not cheap, not expensive - great ROI
• and those are just the things that are top of mind...

I would not be a reference for the other web person I work with.... :-(

Message from ICBits:
This client chose to remain anonymous out of respect for the other web developer she mentioned in her testimony.

by TT-3 from Minneapolis, MN

The best decision I ever made!
"This company not only met our expectations, but far exceeded anything we could have ever dreamed of or wanted."

by NA from Saint Paul, MN

The best decision I ever made! Our site would have never looked so professional!
"The ladies that run this place know there business. They are always professional, personal and yet fun at the same time. The sites they have developed are awesome and professional."

"You have been stellar in your support of me and the website! You have always been so responsive and wonderful to work with."  

"Michelle gave me the exact colors I wanted to make my website stand out from the competition!"